Contact Us
Tell us about your project and the right team will respond. Use the inquiry form below, or write directly to the functional mailbox that matches your request. OEM and partnership inquiries, technical support, and marketing cooperation each have a dedicated address so your message reaches the correct team without delay.
Send an inquiry
We respond to B2B inquiries on business days
Which mailbox should you use? Choose the address that matches your request so it reaches the correct team directly:
- OEM / ODM inquiries – [email protected]
- Distributor and reseller partnerships – [email protected]
- Technical and after-sales support – [email protected]
- Marketing and business cooperation – [email protected]
- Online support (Microsoft Teams) – [email protected], available 9:00–12:00 and 13:30–18:00 (UTC+8), Monday to Friday
No phone number is published on the official contact page; email and the form below are the documented contact channels.
Headquarters
Shenzhen, China
Floor 1, Building 1, Huion Science and Technology Park, Keji 1st Road, Tangtou Community, Shiyan Street, Bao'an District, Shenzhen, China.
Online support is available through Microsoft Teams at [email protected] during 9:00–12:00 and 13:30–18:00 (UTC+8), Monday to Friday, per the official contact page. For product background before you write, see what is a signature pad, what is a pen display, and about us.
Frequently asked questions
How do I request OEM/ODM cooperation?
Write to [email protected] or submit the inquiry form above with “product interest” set to your target category. The company has provided OEM and ODM services since its founding, per the company profile.
How do I become a distributor or reseller?
Contact [email protected], the dedicated channel for distributor and reseller partnerships.
Where do I get technical support?
Write to [email protected], or reach online support via Microsoft Teams at [email protected] during 9:00–12:00 and 13:30–18:00 (UTC+8), Monday to Friday.
Is there a phone number?
No phone number is published on the official contact page. Email and the inquiry form are the documented channels.